Support

Contact

Write to us at support@dayzoapp.com. The full company details of Safkom GmbH are in the imprint.

For a bug report it helps to know your device, its system version and the Dayzo version, plus what you did right before the problem appeared.

Common questions

Is Dayzo available in English?

Not yet. The app interface is currently German only; an English version is planned. This website is available in both languages, and support in English is no problem.

What does “done on my end” mean?

You choose this status when your part is finished but the matter isn't closed – for example after sending a quote. The task leaves your today list, collects under “waiting” and comes back after the follow-up period you picked. You can then follow up, create a next task or extend the deadline.

Where is my data? Is there a backup?

Every task, note, photo, area and setting stays on your device. Dayzo has no account, no server and no sync between devices. That also means losing your device means losing the data unless you restore a full device backup. There is currently no export function.

I bought Dayzo Pro but it isn't unlocked.

Open settings and tap restore purchases. Make sure the device is signed in with the same store account you bought with. If that doesn't help, write to us and we will look into it.

Why can't I buy Dayzo Pro on Android?

The purchase flow is not set up on Android yet. That is why the app shows a note saying the purchase is coming soon. The free version is identical on both systems.

Reminders don't arrive.

First check whether Dayzo is allowed to send notifications in your system settings, and whether the evening check and morning reminder are switched on in the app. Dayzo also schedules the daily messages 48 hours ahead. If you don't open the app for more than two days, those daily messages can stop until you open it again.

The calendar entry or the photo doesn't work.

Both are Pro features and additionally need the matching system permission – calendar access, or camera and photo access. You can grant or revoke the permission in your system settings at any time.

I deleted a task by accident.

Right after deleting, an undo button appears briefly at the bottom of the screen. After that the task is gone for good. Completed tasks, on the other hand, live under done and can be restored by tapping them.

Can I add tasks by voice?

On the iPhone: yes, through a shortcut. In the Shortcuts app, combine the actions “Dictate text”, “URL Encode”, a URL dayzo://add?text=[dictated text] and “Open URLs”. You can then start the shortcut with Siri. Priority, date and area can be passed along as well.

How do I get rid of my data?

Delete tasks individually in the app. Removing Dayzo from your device removes all locally stored content with it. Data related to a purchase sits with Apple or Google and with the service handling the purchase – the privacy policy has the details.

Requests and bugs

Dayzo is being developed further. If something is missing or gets in your way, tell us at support@dayzoapp.com. Concrete descriptions from everyday use help most.